SHIPPING
SHIPPING METHODS
All orders are shipped worldwide via our affiliate courier TNT / FEDEX/ DHL / SFEXPRESS/ EMS.
Please note that shipping costs will not be refunded in case of return.

Please be aware that we cannot deliver to post office boxes. In case of partial shipments, shipping costs will be charged only once.

Please be aware that sales taxes, customs duties, and additional forwarder handling costs will be charged by courier on an individual basis directly upon shipment as far as non-European Union (EU) countries are concerned. Sales taxes, customs duties and handling costs will not be refunded by ECARTOOL if the items are returned.

We process and send orders during our main service hours, Monday to Friday, from 10:00 am till 18:00 pm (with the exception of TAIWAN public holidays). The merchandise will be ready for dispatch one business day after the receipt of payment, at the latest.